Carolyn Austin

Carolyn Austin has a way with people and her empathetic and compassionate nature is underpinned by a sharp business mind, a university degree in design and an ability to achieve the best possible results for her clients.

A valued member of Bayleys’ Remuera team, Carolyn’s personal qualities have enabled her to build a successful real estate career and she has a talent for selling challenging properties – testament to her tenacity and desire to exceed her clients’ expectations.

Born in Taiwan, Carolyn has lived in New Zealand for 12 years and has fitted in well with the ‘Kiwi’ way of life while retaining important links with her own culture.

“As I speak Taiwanese and Mandarin fluently - as well as English - I can relate well and communicate effectively with my Asian clients and this has been extremely helpful in some challenging transactions,” says Carolyn.

“It is important to make sure that everyone involved in a real estate transaction feels comfortable and well-informed throughout the whole process and I receive a lot of referral business from happy clients which I really value.”

Carolyn’s exceptional client service ethic was fostered in her family’s retail store in Taiwan which they have owned for over 30 years.

“I genuinely enjoy dealing with people and interacting with them. The real estate industry is perfect for me as I like to build strong, long-term working relationships with my clients based on trust and confidence,” says Carolyn, who now has a large and active client database.

Carolyn is a team player and enjoys the Bayleys’ approach to real estate. She is often called on by her colleagues to assist with tricky property deals where her multi-lingual skills are a real benefit and likewise, she is grateful for the knowledge and resources that the wider Bayleys’ network offers her.

“The strong market presence that Bayleys has really adds to my business and my clients like the security that comes from dealing with a trusted brand.”

Despite her busy real estate career, Carolyn finds time to volunteer with the Tzu Chi Foundation New Zealand which offers support and assistance to a wide range of people in the community including new immigrants.

“It is rewarding work and provides balance to the business side of my life. The Foundation is based on principles of giving and it is nice to be able to contribute back to the community that has welcomed me to New Zealand.”

Testimonials

If you would like to sell your house and need an agent who would go over, above and beyond the call of duty to sell your property you need look no further than Carolyn. In every respect she exceeded or expectations and provided the best service we have ever had from an agent. She really worked every single opportunity.

We sold our property within four weeks (after a four week auction campaign with Barfoot & Thomson prior to listing with Carolyn) with two offers coming in on the same night. We sold cash unconditionally at a price we wanted. I would not hesitate to recommend Carolyn and am happy to provide a personal verbal reference.

- Vanessa & Nick Wintour

Auckland Central

Carolyn Austin

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