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Donna McMillanDonna understands property and the dynamics that lead to outstanding results for her clients. Her innate ability to build solid, workable relationships with buyers and sellers engenders confidence and ultimately successful outcomes for all parties. Building on skills honed through diverse property management roles - both in New Zealand and Australia – the investment banking industry in the UK and the competitive and fast-paced recruitment industry here in Auckland, Donna’s found her niche as a residential sales consultant with Bayleys’ Mt Eden team. “Real estate is as much about people as property and I think, by taking that approach, my clients feel special and valued. Throughout my working life I have employed a consultative, solutions-based response to all challenges, and this has been backed up by honest and transparent negotiation and communication,” says Donna. “Taking the time to really listen to my clients’ wants and needs before mapping out a plan of action is the key to achieving a positive outcome - as are the sound systems I have in place to ensure that follow-through communication is consistent, regular and relevant.” Aligning herself with the reputable Bayleys brand - and the quality service, marketing, resources, proven systems and professionalism that goes hand-in-hand with that - means Donna is well-positioned to deliver on the undertakings she makes to her clients. Donna has joined forces with Mike Mattson, one of Bayleys Mt Eden/Epsom top performing salespeople. “It’s a great synergy - providing superior customer service is central to the Bayleys’ mission statement, and, by teaming up with Mike, we can offer unparalleled levels of service from both a vendor and a buyer perspective,” says Donna. “It’s a value-added partnership and clients benefit from the individual attention that comes from a two-tiered approach.” Donna is at ease in the character-filled suburbs and she finds the areas invigorating on a personal and business level. “I love Mt Eden and love the buzz and energy of the area. It has a true community feel with locals bumping into each other in the vibrant cafes in Mt Eden Village - property and business are hot topics of conversation, and it is clear that everyone is proud to be living in this area. Donna McMillan’s energy, enthusiasm and finely-tuned business nous allow her to see property fundamentals in a broader context. She understands the market, knows how important it is to keep her clients well-informed and pursues every possible avenue to achieve a positive result. |



